Sean O'Connor Coaching Privacy Policy

Effective Date: 1.1.2023

Sean O'Connor Coaching respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when engaging with our coaching services, workshops, seminars, and through our website (www.seanoconnorcoaching.ie). By using our services, you agree to the practices detailed in this policy.

1. Information We Collect

We may collect the following personal information:

  • Personal Identification Information: Name, contact details (email, phone number, address).

  • Coaching Information: Information you share during coaching sessions, such as personal goals, challenges, and progress.

  • Payment Information: Billing details and payment-related information processed securely through third-party services.

  • Digital Information: IP addresses, browser type, and usage data collected via cookies when you visit our website.

2. How We Use Your Information

We use your personal information to:

  • Schedule and manage coaching sessions, workshops, and seminars.

  • Provide personalized coaching based on your specific needs and objectives.

  • Communicate with you regarding appointments, session follow-ups, and program updates.

  • Process payments securely for coaching services.

  • Improve the overall quality of our services based on feedback and data analysis.

  • Comply with legal and regulatory obligations, if necessary.

3. How We Protect Your Information

We implement robust security measures to ensure your personal information remains confidential:

  • Data Encryption: We use industry-standard encryption methods to protect sensitive information both in storage and during transmission.

  • Secure Platforms: Payments and session management are handled using secure, trusted platforms.

  • Access Control: Only authorized team members have access to personal data, restricted to their roles and responsibilities.

  • Regular Security Reviews: We perform regular security audits and updates to ensure that your information is handled securely.

4. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. However, we may share data under the following circumstances:

  • With trusted third-party providers who assist in delivering our services (e.g., payment processors, scheduling software).

  • To comply with legal requirements, court orders, or regulatory obligations.

  • If you provide explicit consent for sharing information with third parties.

5. Your Rights

You have the following rights with respect to your personal information:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections of any inaccurate or incomplete information.

  • Erasure: Request deletion of your data, subject to legal or contractual requirements.

  • Objection: Object to the processing of your data, particularly for marketing purposes.

  • Data Portability: Request your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking

We use cookies and similar technologies on our website to enhance your experience and understand how you interact with our services. You may choose to manage or disable cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements. Any updates will be posted on our website, and you will be informed of significant changes, where applicable.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, feel free to contact us at:

Sean O'Connor Coaching
Email: sean@seanoconnorcoaching.com
Phone: 0873276959